Do you accept returns?
No we do not accept any returns at this time. ALL SALES ARE FINAL
How do I know what size blanket to get?
Measure from the middle of the chest to the back of the bum to find your ponies measurement! best results using a soft measuring tape :)
How long until my order is shipped out?
We try our very best to get orders out within 1-2 working business days (excluding Hollidays)
Can I cancel my order?
Because we try and process your order same day, there is no way for you to cancel the order. Please immediately contact us if you need a cancelation.
Where is my order/why is it late?
Once your order is shipped we have no control on where and how fast it goes in the ups or usps system. We have been experiencing some delays with low staff . Once you received a tracking number your item has shipped with the carrier you picked. Please be patient. some options don't come with tracking numbers (USPS first class)
UPS phone number 1-800-PICK-UPS
USPS phone number 1-800-275-8777